Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• In the same condition that you received it
• Unworn and unused
• With tags attached
• In its original packaging
• Accompanied by the receipt or proof of purchase

Starting a Return

To start a return, please contact us at:

office@malasthenics.com

If your return is accepted, we will provide instructions on how and where to send your package.

Customers are responsible for purchasing their own return shipping label unless the item is faulty or incorrect.

Items sent back to us without first requesting a return will not be accepted.

If you have any questions regarding returns, you can contact us at office@malasthenics.com.

Damages and Issues

Please inspect your order upon receiving it.

If your item is defective, damaged, or you receive the wrong item, contact us immediately at:

office@malasthenics.com

We will evaluate the issue and work to resolve it as quickly as possible.

Exchanges

The fastest way to ensure you receive the item you want is to:

1. Request a return for the item you have
2. Once the return is approved, place a separate order for the new item

European Union 14-Day Cooling Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

To be eligible, the item must still be:

• Unworn or unused
• With tags attached
• In its original packaging
• Accompanied by proof of purchase

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved or rejected.

If approved, the refund will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at:

 office@malasthenics.com

Last updated: March 2026